Terms of service

This website is operated by Superpooperman. Throughout the site, the terms “we,” “us,” and “our” refer to Superpooperman. By visiting our site or purchasing something from us, you agree to be bound by the terms, conditions, and policies stated here (“Terms of Service” or “Terms”). These Terms apply to all users of the site, including customers, browsers, vendors, and contributors.

Please read these Terms carefully before using our site. If you do not agree, you may not access the website or use any of our services. We reserve the right to update or change these Terms at any time. Continued use of the site after updates are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

1. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to make a purchase.

  • By placing an order, you confirm that all information provided is accurate and complete.

2. Authenticity Guarantee

  • All sneakers sold are 100% authentic and verified before shipment.

  • We do not sell replicas, fakes, or unauthorized products.

3. Product Condition

  • Product condition will be clearly described in each listing (e.g., Deadstock/New, VNDS, Worn).

  • Photos provided show the exact item you are purchasing unless stated otherwise.

  • Colors may appear slightly different due to lighting and monitor settings.

4. Pricing & Payments

  • All prices are listed in USD unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice.

  • We accept payment methods as listed at checkout. Orders are only processed after payment is confirmed.

5. Orders & Acceptance

  • Placing an item in your cart does not guarantee availability.

  • Your order is considered accepted only when you receive a confirmation email from us.

  • We reserve the right to cancel orders if payment is not received, if there is a pricing error, or if we suspect fraudulent activity.

6. Shipping & Delivery

  • Please review our Shipping & Delivery Policy for full details.

  • We are not responsible for delays caused by shipping carriers, customs, or events outside of our control.

7. Returns & Refunds

  • All sales are final. We do not accept returns, exchanges, or refunds.

  • Please review our Refund & Return Policy before purchasing.

8. Customs & Duties

  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.

  • Orders are declared at full purchase value unless otherwise agreed upon in writing before purchase.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages that may result from:

  • Use or misuse of our products

  • Shipping delays or errors

  • Loss, theft, or damage after the product is shipped

11. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page, and continued use of the site indicates your acceptance of the updated terms.